Recent Water Damage Posts

Hidden Leaks 101: Unveiling the Silent Threat to Your Home

3/25/2024 (Permalink)

A leak inside an Athens home. The professionals at SERVPRO have the knowledge and technology to detect hidden leaks!

Let’s explore the impact of hidden leaks and how water damage restoration experts can restore your peace of mind

Hidden leaks, though unseen, can wreak havoc on your property, causing extensive damage and costly repairs if left unchecked. 

In this guide, we delve into the insidious nature of hidden leaks, their common causes, and the crucial steps for detection and restoration. Join us as we navigate a scenario in Athens, Georgia, where a homeowner discovered the detrimental effects of hidden leaks and turned to SERVPRO® for expert assistance.

Understanding hidden leaks

Hidden leaks—often concealed within walls, ceilings, or floors—pose a significant threat to residential and commercial properties. These leaks can originate from various sources, including:

  1. Faulty plumbing: Deteriorating pipes, worn-out fittings, and corroded joints can lead to hidden leaks within the plumbing system.
  2. Appliance malfunctions: Malfunctioning appliances such as dishwashers, washing machines, and water heaters can develop leaks that go unnoticed for extended periods.
  3. Roof damage: Damaged or deteriorating roofs can allow water infiltration, resulting in hidden leaks that compromise the property's structural integrity.
  4. Foundation issues: Cracks or gaps in the foundation can permit water intrusion, leading to hidden leaks in basements or crawl spaces.

Hidden leaks in Athens, Georgia

In Athens, Georgia, a homeowner noticed mysterious water stains on the ceiling of their living room, accompanied by a musty odor permeating the air. Concerned about hidden water damage and the potential for mold growth on their property, the homeowner contacted SERVPRO for a thorough inspection by our water damage restoration team.

Professional assessment and detection

Upon arrival, our SERVPRO team conducted a comprehensive property assessment, utilizing advanced moisture detection tools to identify hidden leaks and moisture-prone areas. We meticulously inspected walls, ceilings, floors, and plumbing fixtures to pinpoint the source of the water intrusion.

Water extraction and damage mitigation

Upon confirming the presence of hidden leaks, our team swiftly initiated water extraction and damage mitigation procedures. Using state-of-the-art equipment, we extracted standing water, dried affected surfaces, and mitigated the risk of mold growth and structural damage.

Structural drying and dehumidification

To ensure thorough drying and prevent moisture-related issues, we deployed industrial-grade air movers and dehumidifiers to eliminate excess moisture from the air and structural components. We aimed to restore the property to a dry, safe, and habitable condition.

Repair and restoration

With the hidden leaks addressed and moisture mitigated, our SERVPRO technicians proceeded with repair and restoration efforts. We repaired damaged walls, ceilings, and flooring, restoring the property to its pre-damage condition and ensuring structural integrity and aesthetic appeal.

Ongoing monitoring and follow-up

Following restoration, we conducted ongoing monitoring of moisture levels and environmental conditions to verify the effectiveness of our efforts. We provided the homeowner with detailed documentation of restoration activities and offered guidance on preventive measures to minimize the risk of future hidden leaks.

Restoration partnerships and resources

Throughout the restoration process, SERVPRO collaborated closely with trusted contractors, insurance providers, and industry partners to streamline and expedite property recovery. Our network of resources and expertise ensures comprehensive restoration solutions tailored to each property's unique needs.

Restoring peace of mind with SERVPRO

Hidden leaks may lurk beneath the surface, but with SERVPRO by your side, swift detection and expert restoration are within reach. Our dedicated team of restoration professionals is equipped with the skills, tools, and resources to mitigate hidden leaks and restore your property to its full potential. 

When hidden leaks threaten your peace of mind, trust SERVPRO to unveil the silent threat and restore your property with precision and care. With SERVPRO as your restoration partner, you can face hidden leaks confidently, knowing that your property is in capable hands.

5 Crucial Signs Of Sump Pump Failure For Property Owners

10/30/2023 (Permalink)

A broken sump pump inside an Athens home. The professionals at SERVPRO prioritize the importance of responding quickly after water damage strikes!

A sump pump failure can result in severe damage to your property.

A sump pump failure on a property is one of the most commonly overlooked yet potentially disastrous issues. Water damage is a frequent call we receive, and sump pump problems often top the list. 

This article delves into the implications of a sump pump failure using a recent scenario from Athens, Georgia, where our SERVPRO® team was summoned. By the end, we'll demonstrate why your best bet is choosing SERVPRO for water damage cleanup.

What are the common causes of a sump pump failure?

A sump pump ensures your property remains dry and free from water-related damage. Nevertheless, like all mechanical devices, it's not immune to failure. Some common causes include:

  1. Power failure: Often, the most common reason for a sump pump failure is a power outage. During stormy weather, power can be unpredictable when you need the pump the most.
  2. Improper installation: A sump pump must be correctly installed to function optimally. Errors during installation can lead to ineffective operation and, eventually, failure.
  3. Old age: With time, sump pumps wear out. It's generally a good practice to replace them every 7-10 years.
  4. Clogged discharge lines: If the line that moves water away from the property becomes blocked, your sump pump might stop working.
  5. Lack of maintenance: Regular checks and maintenance can prevent sudden failures.

What happens if a sump pump fails?

The aftermath of a sump pump failure can be catastrophic. A malfunction can lead to flooding in your basement or crawl space. A sump pump damages property and possessions and provides an ideal environment for mold growth, which can be hazardous.

Take the case of a beautiful property in Athens, Georgia. The homeowners woke up one morning to find their basement transformed into a murky pool. With precious memories and valuable equipment at risk, they immediately recognized the magnitude of the situation. That's when they made the call to our SERVPRO of Athens team.

Indications of a sump pump failure?

It's essential to catch the early signs of a sump pump malfunction to prevent the full extent of damage. Here's what to keep an eye out for:

  1. Unusual Noises: If your sump pump starts making odd sounds, it might be a sign of malfunction.
  2. Frequent Cycling: If the pump turns on and off too often, it could indicate a problem.
  3. Vibrations during Operation: A jammed or damaged impeller can cause the pump to vibrate excessively.
  4. Visible Rust: Corrosion or rust can compromise the pump's efficiency.
  5. Age: If your sump pump is close to or over a decade old, it might be nearing the end of its lifespan.

Does insurance cover damages caused by a failed sump pump?

Insurance policies vary, but many standard homeowner's insurance plans don't automatically cover damage from sump pump failures. Instead, you should add a specific endorsement or rider to your policy that covers water backup or sump discharge and overflow. It's always best to consult your insurance agent to understand your coverage better.

Why SERVPRO should be your go-to for water damage cleanup

Our Athens, Georgia, scenario illustrates the devastation a sump pump failure can bring. But it also showcases the prowess and efficiency of the SERVPRO team. When called, our team arrived promptly, assessed the damage, and immediately began cleaning. Here is why you should choose SERVPRO:

  1. Expertise and experience: We have years of experience handling various water damage scenarios, ensuring a comprehensive cleanup.
  2. Advanced equipment: Our team uses state-of-the-art equipment to extract water, dry out spaces, and restore your property to its pre-damage state.
  3. 24/7 Service: Emergencies don't wait, and neither do we. Our team is available around the clock.
  4. Mold remediation: Post-water damage, mold growth is a significant concern. We ensure mold is kept at bay, ensuring the health and safety of your property's occupants.

Concluding thoughts

Sump pump failure, while common, can lead to severe consequences for any property owner. Recognizing the signs early on can help mitigate the damage. However, if you ever face the aftermath of such an incident, know that SERVPRO is just a call away. Our expertise, commitment, and state-of-the-art resources restore your property to its former glory. Trust SERVPRO for all your water damage cleanup needs and experience the difference for yourself.

Basement Water Damage: Recovery Advice From The #1 Team

5/29/2023 (Permalink)

Basement water damage in a Athens home. Let the professionals at SERVPRO help you combat basement water damage!

The professionals at SERVPRO of Athens are one call away to combat basement water damage. 

Water damage in basements is a common issue that many homeowners face, leading to significant structural and financial consequences. Understanding the most common causes of basement water damage is crucial for prevention and enables prompt action. In this blog post, we will delve into the primary culprits behind basement water damage and explore the effective solutions provided by the professionals at SERVPRO of Athens when such incidents occur. With our expertise and advanced techniques, SERVPRO is a reliable partner in restoring your basement and safeguarding your property.

Unearthing the root causes of basement water damage 

There are many reasons why basement water damage may occur, but the most common causes that the professionals at SERVPRO have seen include the following: 

  1. Poor foundation and cracks
  2. Faulty drainage systems
  3. Burst pipes
  4. Natural disasters

Poor foundation and cracks

Water can infiltrate your basement through various channels, but one of the most prevalent routes is through a poor foundation and cracks. Over time, your home's foundation may develop cracks due to shifting soil, seismic activity, or aging. These cracks direct water to seep into your basement, leading to persistent moisture problems.

In addition to foundation issues, hydrostatic pressure can exert immense force on your basement walls, causing them to crack and allowing water to permeate. This pressure arises when the soil around your foundation becomes saturated with water, exerting outward pressure on your basement walls. The consequences can range from minor seepage to significant flooding, depending on the severity of the cracks and pressure.

When facing basement water damage caused by poor foundation and cracks, SERVPRO's professionals employ advanced techniques to mitigate the issue. We start by thoroughly inspecting your basement and identifying all water entry points. Then, we accurately assess the condition of your foundation and determine the most appropriate repairs.

Faulty drainage systems

A poorly designed or malfunctioning drainage system can cause disaster for your basement. When rainwater or melting snow cannot efficiently drain away from your property, it often collects around the foundation, exerting immense pressure on the basement walls. Over time, this accumulated water finds its way into your basement, leading to water damage and potential mold growth. In addition to external drainage, an internal drainage system malfunction can contribute to basement water damage. For example, if your basement is equipped with a sump pump, its failure can result in a flooded basement, causing significant damage to your belongings and property.

SERVPRO professionals understand the critical role that drainage systems play in safeguarding your basement. We implement effective strategies to mitigate water damage when faced with faulty drainage systems. Our first step is to assess the existing drainage system and identify any flaws or obstructions. If external drainage is inadequate, SERVPRO's experts can recommend solutions such as installing or repairing gutters and downspouts to channel water away from your property efficiently. In cases where an internal drainage system is needed, we have the expertise to install or repair sump pumps, ensuring the effective removal of water from your basement.

Burst pipes

A burst pipe can unleash a deluge of water in your basement, causing swift and severe damage. Pipes can burst due to freezing temperatures, excessive water pressure, corrosion, or aging. Regardless of the cause, the aftermath of a burst pipe can be overwhelming, with water spreading rapidly and saturating your basement.

When confronted with basement water damage from burst pipes, SERVPRO professionals swiftly respond to mitigate the situation. Our priority is to stop the source of water by shutting off the main water supply or repairing the burst pipe. Then, we efficiently assess the extent of the damage and develop a comprehensive water extraction, drying, and restoration plan.

Natural disasters

Natural disasters such as heavy rainstorms, hurricanes, or flash floods can wreak havoc on basements, causing extensive water damage. These unpredictable events can overwhelm existing drainage systems and cause water to penetrate basements, severely damaging your property and belongings.

Understanding the urgency and complexity of basement water damage caused by natural disasters is essential to handle these challenging situations. SERVPRO's rapid response teams are prepared to assist homeowners during emergencies and provide immediate relief. Upon arrival, SERVPRO's professionals prioritize the safety of occupants and quickly assess the situation. We utilize high-capacity pumps and industrial-grade equipment to extract water from the basement efficiently. Additionally, we apply advanced techniques for drying and dehumidifying the affected area, preventing the onset of mold and further damage.

Measures to prevent basement water damage 

While SERVPRO professionals are adept at addressing basement water damage, taking preventive measures is essential to safeguard your basement and mitigate the risk of future incidents. By implementing proactive strategies, you can significantly reduce the likelihood of water damage and its associated consequences.

One effective measure is regularly inspecting your basement for moisture or water intrusion signs. For example, look for cracks in the walls or floor, peeling paint, or musty odors, as these can indicate underlying issues. Promptly addressing these warning signs can prevent water damage from escalating.

Maintaining proper drainage around your property is also crucial. Clear gutters and downspouts regularly to ensure efficient water flow away from your home's foundation. Additionally, consider installing a backup sump pump system to provide an extra layer of protection in case of a primary pump failure.

Why Choose SERVPRO for basement water damage restoration?

Basement water damage is a common and often devastating issue for homeowners. By understanding the most common causes, such as poor foundation, faulty drainage systems, burst pipes, and natural disasters, you can take proactive measures to protect your basement. However, when faced with unexpected water damage, the professionals at SERVPRO are available 24/7 to mitigate the damage and restore your basement to its pre-damage condition. Here are the key reasons why you should choose SERVPRO's professional services:

  1. Expertise and experience: SERVPRO has been a trusted leader in the restoration industry for years, with a team of highly trained professionals who specialize in water damage restoration. We possess the knowledge and experience necessary to assess the extent of the damage, develop a customized plan, and execute it efficiently and effectively.
  2. Advanced equipment and techniques: SERVPRO utilizes state-of-the-art equipment and advanced techniques to tackle basement water damage. From powerful pumps for water extraction to specialized drying equipment like dehumidifiers and air movers, SERVPRO's professionals have access to cutting-edge tools that expedite the restoration process.
  3. Prompt response and 24/7 availability: Basement water damage requires immediate attention to prevent further damage and mitigate risks like mold growth. SERVPRO understands the urgency and offers a rapid response—available 24/7—to ensure your property receives immediate attention. Our quick response time can help minimize the extent of the damage and reduce the overall restoration costs.
  4. Comprehensive restoration services: SERVPRO takes a comprehensive approach to water damage restoration services. We address the visible damage and thoroughly inspect the affected area for underlying issues. Whether repairing structural damage, restoring flooring and walls, or eliminating odors, SERVPRO's professionals are equipped to handle the entire restoration process, ensuring that your basement is restored to its pre-damage condition.
  5. Insurance liaison and hassle-free process: Dealing with insurance claims can be overwhelming, especially after basement water damage. SERVPRO works closely with insurance companies, taking the burden off your shoulders. We assist with the documentation process, provide detailed reports, and ensure that your claim is properly processed, making the entire restoration journey as smooth and hassle-free as possible.

By choosing SERVPRO of Athens, you can have peace of mind knowing that your basement is in the hands of professionals who will restore it with precision and care, helping you get back to normalcy quickly and efficiently. Contact us today for more information.

Crawlspace Water Damage: 5 Surprising Moisture Origins

12/26/2022 (Permalink)

Crawlspace water damage restored by SERVPRO in Athens The professionals at SERVPRO can help you prevent and repair water damage!

The professionals at SERVPRO of Athens know how to handle crawlspace water damage quickly.

Water damage can cause many problems for homeowners, from structural damage to the growth of mold and other hazardous bacteria. In many instances, crawlspace water damage is one of the most severe types of water damage a home can experience.

The following article will discuss the five most common causes of crawlspace water damage and how homeowners can prevent this damage from happening in their homes. We have put this article together to help homeowners because helping people is what SERVPRO does best!

What is crawlspace water damage?

Crawlspace water damage is a type of water damage that can occur in the crawlspace of a home and is caused by multiple factors, which we’ll discuss further in this post. However, crawlspace water damage can be highly destructive as it can lead to costly structural repairs, mold growth, and other hazardous bacteria.

5 origins of crawlspace water damage

Now that you know what crawlspace water damage is and why it is a problem, we can discuss the five most common causes of crawlspace water damage.

Plumbing failures

Plumbing failures are one of the most common causes of crawlspace water damage. These include broken pipes, leaking faucets, overflowing toilets, or a malfunctioning sump pump. If your home has a crawlspace, it is essential to regularly inspect your plumbing system to ensure there are no issues with the pipes or other components.

Improper roof drainage

Improper roof drainage is another common cause of crawlspace water damage. If your home's gutters, downspouts, and flashings are not adequately maintained, rainwater can leak into the crawlspace and cause water damage. Therefore, it is essential to ensure that these components are correctly maintained and debris-free to prevent crawlspace water damage.

Groundwater seepage

Groundwater seepage is another common cause of crawlspace water damage. If the soil around your home has a high water table or excessive rain, water can seep through the crawlspace walls and cause damage. Prevent this situation by ensuring your home's foundation is waterproofed and well-sealed.

Improper grading

Improper grading around a home can also lead to crawlspace water damage. If the soil around your home is not graded away from the foundation, water can pool near the crawlspace and cause damage. Therefore, ensuring that your home's grading is adequately maintained and that all runoff is directed away from the crawlspace walls is essential.

Poor installation of foundation vents

Finally, crawlspace water damage can also be caused by poor installation of foundation vents. If the crawlspace has inadequate ventilation or the foundation vents are not properly sealed, moisture can enter the crawlspace and cause damage. Therefore, it is essential to ensure that your home's crawlspace vents are appropriately installed and well-sealed to prevent crawlspace water damage.

What to do if you experience crawlspace water damage

When experiencing crawlspace water damage, it is essential to act quickly. The first step is to contact a professional water damage company like ours that can inspect the crawlspace and determine the extent of the damage. From there, we can help you put a plan in place to repair any damage that has been done and prevent any future crawlspace water damage from occurring.

Let SERVPRO help with your water damage!

Crawlspace water damage can be a severe problem for homeowners and lead to costly repairs. However, by understanding the five most common origins of crawlspace water damage, homeowners can take steps to protect their homes from this damage. 

Our SERVPRO professionals have the expertise and knowledge to help you assess crawlspace water damage and create a plan to repair and prevent it. Contact us today for any of your water damage restoration needs.

Floor Water Damage 101: Effective Recovery For Your Property

8/26/2022 (Permalink)

A restored floor after water damage occurred The professionals at SERVPRO can save your floor after water damage!

Don’t let floor water damage linger in your property.

Floor water damage can have a devastating effect on your home. If not addressed quickly, it can lead to mold growth and cause wood flooring to buckle, vinyl flooring to peel, and tiles to crack. Not only is it unsightly, but it can also lead to the growth of mold and mildew.

This blog post will discuss what you should do if you discover floor water damage in your home or business. We will also provide information on water damage restoration services that can help get your property back to its original condition.

Common causes of floor water damage

One of the most common causes of floor water damage is a flood. A flood can occur due to a natural disaster such as a hurricane or tornado, or it can be caused by a plumbing or roofing leak. Other causes of floor water damage include snowmelt, ice dams, and malfunctioning appliances.

If you discover floor water damage in your home, it is crucial to address the issue quickly. The longer the water sits, the more damage it can cause. In addition, some steps can prevent further damage, including placing towels or buckets under any leaks to catch the water, turning off the water supply if there is a plumbing leak, and removing any furniture or belongings that are in contact with the water.

A professional water damage restoration company can help you recover from floor water damage. These companies specialize in restoring properties that have been damaged by water. They will be able to assess the damage and recommend the best course of action for restoring your property.

How to identify floor water damage

Floor water damage can be challenging to identify if the water is not visible. However, there are a few signs that you can look for to determine if you have floor water damage. One of the most obvious signs is buckling or warping flooring. Another sign is peeling vinyl flooring. If the flooring is made from tiles, you may see cracks in the tiles. You may also smell a musty odor often associated with mold and mildew.

Of course, if there's any pooling water on your warped floor, identifying floor water damage is straightforward. Either way, call a water damage professional right away!

What to do if you discover floor water damage

If you've discovered water damage on your floor, taking action quickly is vital to minimize the damage. Water damage can cause wood flooring to buckle, vinyl flooring to peel, and tiles to crack. If water damage is not addressed quickly, it can also lead to the growth of mold and mildew.

The first step in addressing floor water damage is to determine the source of the water. This may involve identifying a leaky pipe or window or checking for standing water after a storm. Once the origin has been identified, take steps to stop the water flow.

The next step is to call a restoration company. They will be able to assess the damage and begin the process of drying out your floor and restoring it to its original condition.

In the meantime, you can do a few things to minimize the damage:

  1. Remove any area rugs or floor mats that may be affected.
  2. Use fans to circulate air and help dry out the floor.
  3. Place a dehumidifier in the room to help absorb moisture from the air.

Taking quick action to address floor water damage can help prevent further damage and costly repairs. If you have any questions, be sure to consult with a professional before taking any other action.

Call SERVPRO of Athens whenever you discover floor water damage!

Take immediate action to minimize the damage if you've discovered floor water damage in your house or company. Wood, vinyl, and ceramic tiles can all be damaged by water. For example, wood flooring may buckle when water damage is left untreated, while vinyl flooring can peel and tiles crack. In addition, if not addressed promptly, floor water damage might lead to mold and mildew growth.

A professional water damage restoration company like SERVPRO of Athens can help you recover from floor water damage. We will be able to assess the damage and recommend the best course of action for restoring your property after the damage. Give us a call or reach out via our contact page, and we'll make it "Like it never even happened."

6 Water Damaged Ceiling Causes and Expert Restoration

7/14/2022 (Permalink)

A water damaged ceiling in an Athens, Ga home. SERVPRO is available 24/7 to tackle any size water damage job!

Have you discovered a water damaged ceiling? Let us help!

Water damage can be a serious issue and should be repaired as soon as possible to avoid further damage. If you find a water damaged ceiling, you should contact a professional to get the job done right.

In this article, we'll discuss what to do when your ceiling has been damaged by water and the risks of waiting for professional water damage restoration.

Signs of a water damaged ceiling

If you suspect your ceiling may be water damaged, there are a few signs you can look for in your home. Some of the most common signs of water damage include:

  • Stains on the ceiling
  • Mold or mildew growth
  • Peeling paint
  • Damaged drywall or plaster
  • Sagging or warped ceilings

If you notice any of these signs, it's crucial to contact a water damage restoration professional as soon as possible. Waiting to repair water damage can lead to further damage.

What causes a water damaged ceiling?

Water damage can be caused by a variety of things, including:

  • Leaking roofs. If your roof is leaking, water can seep through the holes and cracks and cause damage to your ceiling.
  • Condensation. High humidity in your home can cause water to condense on your ceilings and cause damage.
  • Flooding. If your home is flooded, water can seep through the walls and ceiling and cause damage.
  • Broken pipes. When a pipe bursts on an upper level, water can pour through the ceiling and cause damage.
  • Storm damage. Storm damage can give water a path to enter through the roof or walls and cause damage.
  • Water damage from appliances, such as dishwashers and washing machines.

If you suspect that your ceiling may be water damaged, it's important to find the source of the leak and have it repaired as soon as possible.

What to do when you discover a water damaged ceiling

If you discover a water damaged ceiling, there are a few things you should do right away.

  • Make sure the area is safe to enter and avoid any potential hazards, such as electrical cords or furniture that may have been wet.
  • If possible, try to determine the source of the water and repair it or stop the flow of water to prevent further damage.
  • Contact a professional to assess the damage and begin the repair process.

Water damage restoration

If you have water damage to your ceiling, getting it repaired as soon as possible is essential. Water damage can lead to several problems, including structural damage and mold growth.

The process of repairing a water damaged ceiling generally involves:

  • Removing the damaged drywall
  • Cleaning up any water or mold
  • Repairing any structural damage
  • Applying a new layer of drywall

If you're not comfortable repairing yourself, it's best to contact a professional. They will have the experience and knowledge needed to do the job correctly.

Waiting to repair water damage can be risky

It's important to remember that water damage can lead to severe consequences if it's not repaired quickly. Mold can grow, lengthening the repair process. Additionally, water damage can cause structural damage to your home or business, which can be expensive to repair.

If you have a water damaged ceiling, don't wait to contact a professional for help. The sooner you begin the repair process, the less damage your home or business will sustain.

Water damage restoration with SERVPRO of Athens

If you have a water damaged ceiling, it's important to take action as soon as possible. Not only can water damage lead to cosmetic issues and mold growth, but it can also cause structural damage.

In this article, we've outlined what to do when you discover a water damaged ceiling and the risks of waiting for professional water damage restoration.

SERVPRO of Athens is here for all of your water damage restoration needs. Our expert team is ready for your call and can be onsite as soon as possible to ensure the water damage doesn't cause more damage to your home. So trust us to make your home "Like it never even happened."

Spring Flooding

3/15/2022 (Permalink)

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. During the rainy season, we are at high risk for flash flooding, which can occur rapidly within a few minutes or hours of excessive rainfall.

As one of the most common hazards in the United States, it's important we prepare for the potential disaster that flooding can cause. Even if you are located in a low-risk flood zone remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future.

In order to help prepare you for the possibility of a flood, I offer the following tips:

  • Build an emergency kit and make a family communications plan
  • Elevate the furnace, water heater, and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent floodwater from backing up into the drains of your facility
  • Seal basement walls and floors with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

The longer you wait to call, the greater the chance of mold growth and unrecoverable property.  

Have Water or Flood Damage?
Call Us Today – (706) 549-3366

Why Won’t My Toilet Stop Running?

2/1/2022 (Permalink)

It’s a necessity in every residential and commercial building: the toilet.  Proper toilet and plumbing maintenance are essential for helping to protect your property from the risk of water damage, but all too often, people find that their toilet just won’t stop running!  Fortunately, a running toilet is often a simple fix, with one of these three most common causes:

  1. A Broken or Dirty Flapper. The flapper is the rubber piece inside of the tank that stops the water from going down into the bowl.  This flapper is regulated by the flushing handle, attached to a chain.  If the flapper becomes damaged, warped, or soiled, the hole to the bowl will not seal properly, allowing the toilet to run continuously.  By turning off the water to the toilet, draining the tank, and inspecting the flapper, you can determine if cleaning or replacement will be necessary.
  2. Improper Chain Length. The chain between the flushing handle and the flapper must be the proper length to allow the flapper to seal properly after flushing.  If the chain is too short, the flapper will not be able to settle into the proper position to seal the toilet tank from the bowl.  Checking the chain for any damages, and adjusting the length if needed, can help correct any running toilet issues.
  3. Float Out of Position. This float regulates the water level within the toilet tank and is often accompanied by a fill level indication on the tank.  If the float is positioned too high, this will allow too much water into the tank, which will continually cause the toilet to run. 

Not only can fixing your running toilet help reduce the risk of a water damage, but it can also save quite a bit of money on you water bill.  If your toilet, or any other commercial or residential appliance, does happen to cause your home or business a water damage, know that SERVPRO of Athens is equipped and prepared to help.  

What to Expect When Water Damage Strikes

2/1/2022 (Permalink)

It can be a very stressful situation when water damages occur in either your home or business.  In your home, the water can damage family mementos and possessions,  limit the amount of space available for you and your family, and cause a financial burden to bear.  In your business, these types of damages can limit your productivity, disrupt day-to-day operations, and cause a loss of income for you and your employees.  To reduce the severity of these potentially disastrous occurrences, SERVPRO of Athens offers 24/7/365 emergency response to begin mitigating water damages ASAP.  When water damage strikes, it is important to understand how the damages can progress if not quickly handled:

Within Minutes

  • Water spreads throughout your property, beginning to saturate items within its path
  • Water is absorbed into walls, floors, upholstery, belongings, and other porous surfaces
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs & Paper Goods become damaged

1-2 Hours

  • Drywall Swells
  • Metal Surfaces Tarnish
  • Furniture and Flooring begin to warp/mold
  • Odors begin to form

48 Hours-1 Week

  • Microbial Growth begins to occur
  • Metal begins to rust
  • Doors & Windows begin to swell and warp
  • Biohazard contamination becomes possible

Over 1 Week

  • Structural safety becomes compromised
  • Microbial growth spreads
  • Restoration time and cost increase dramatically
  • Biohazard contamination poses a serious risk

If you home or business has suffered a water damage, call SERVPRO of Athens at 706-549-3366. We have the expertise, experience, and equipment to take care of you and your property as quickly as possible, helping to make your damage “Like it never even happened.”

Water Damage in Residential Housing

1/24/2022 (Permalink)

Mason Manor's Property Manager mailed a review of SERVPRO of Athens services to the company.

In January of 2022, one of our teams at SERVPRO of Athens was dispatched to Mason Manor Apartments residential housing that called for Water Mitigation. When first arriving, our Crew Chief inspected all three units to see what caused the Water Damage, what materials have high moisture level readings, and if there is visible standing water. They found that only two out of the three units needed mitigation and the Water Damage had started from a washing machine in one of the units. The crew saw no need for any demolition and started loading equipment to dry the resident’s homes. The equipment placed consisted of seven fans and two dehumidifiers. The property manager of Mason Manor Apartments was very happy with the service and communication with our team she received.

More than Just Water Damage

1/10/2022 (Permalink)

What threats does water damage inside of your home or business pose to you and others? You may not realize it at first, but more threats could be harmful to you than just contaminated water. 

  • Electrical Hazards
    • Mixing water and electricity creates a potential for disaster, and electrical hazards can lurk anywhere on a water-damaged job site.
    • Floods may also cause water to intrude into the wiring system.
  • Structural Hazards
    • Particleboard floors in buildings that have been exposed to floodwaters or other high saturation water conditions may not support the weight of machinery or people.
    • Drywall softens with exposure to water, and ceilings may fall onto workers or occupants.
  • Hazardous and Regulated Materials 
    • Hazardous chemicals, lead-based paint, and asbestos may be present in some water-damaged buildings.
    • When materials are disturbed, it poses a serious health threat to yourself and others. 
  • Confined Space Hazards
    • Confined spaces usually offer limited or restricted means of entrance and exit and may present a dangerous atmosphere or other hazards.
    • Sewage-contaminated crawl spaces could pose serious hazards such as sewer gas, infectious waste, spiders, electrical wiring, or gas lines, and other hazards.
  • Biological Hazards
    • Sewage contains hundreds of viruses that can be transmitted to humans.
    • Bacteria found in sewage are extremely virulent and able to overcome our bodies’ defenses.
    • Sewage may also contain parasites such as the tapeworm that lives in the human intestines. The helminth worm, one of the various parasites in sewage, can cause intestinal disease in humans.
    • Water damages offer opportunities for molds to grow and multiply since moisture and humidity levels increase in a structure that has suffered water intrusion.

What's That Smell? It Might Be Water Damage

8/2/2021 (Permalink)

Do you know when to be worried about a funny smell? Most new homeowners are not water damage specialists, but the human nose is an excellent tool for sniffing out trouble. Your nose is not the only way to spot water damage in your new home. Our SERVPRO of Athens technicians are IICRC certified and can help handle any moisture problems you may discover after moving in.

The sooner you notice a problem, the sooner you can call our team to help mitigate ongoing damages. With summer coming in Athens, some water damage will be easier to spot. When you notice a problem, a highly trained SERVPRO professional can assess the extent of your damages. We can use our specialized equipment to remedy the issue fast.

When looking for roof damages, obvious water stains aren't the only problem. Swollen insulation is usually an indication of water retention. Check your flashing (where the roof meets the walls) for cracks and look for missing shingles as well as more obvious signs like holes. Look at door frames and molding. Unusual stains or dark spots on the walls can mean trouble.

Inside, make sure you check your appliances after you move in to be certain they are not leaking where you cannot see easily behind them. Cracked hoses and loose connections can be tricky. Ripples, buckling, and changes in texture can tell you the flooring has a water problem. Remember to trust your nose. If it smells wrong, it probably is.

Outside water damages and mold are often caused by improper drainage. Check your spouts to see that they are clear and make sure you do not have water pooling around the foundation of your new home. At the first sign of damage, you can call SERVPRO.

Have Water or Flood Damage?
Call Us Today – (706) 549-3366

Water in the crawlspaces

6/28/2021 (Permalink)

Water affects crawlspaces affecting materials in the flooring and supports.  If you have water damage in a business, the quicker you can dry the structure out the quicker less of a chance there is for mold growth and a better chance to keep the doors open.  

According to they give you details on how to assess the issues.

Assess If Water Is Coming From Below Grade 

Imagine that you live in a very wet area. Under your house, in the crawl space or unfinished basement, is a permanently wet area. After a hard rain, the wet area's diameter expands from inches to several feet. The ground, instead of merely being muddy and spongy, begins to pool up with water. During the dry months of June to October, the pool of water shrinks, but it never completely goes away.

If this type of moisture problem sounds familiar, the water is coming up from the ground. Though seasons can affect it, it mostly transcends seasons. 

If water Is From Above Grade, It may be a plumbing Issue

The water might be attributed to a leaking water supply or drain pipes. If a water-related action happens within the house and more water develops in the crawl space, that is your likely culprit. Water-related actions might be when someone takes a shower; when the dishwasher runs; when a toilet flushes; or when a bathtub drains.

Water Plus Lack of Light Creates Mold

With excessive water in the crawl space, you have the related problem of mold. Mold loves to grow in places that have moisture and lack light. Both conditions perfectly describe a crawl space.  

Mold will grow on the piers, joists, ducts, and other hard surfaces. But mold also grows on soft materials, such as fiberglass insulation and on the plastic vapor barrier. These surfaces are difficult to repair because the mold cannot be cleaned off. The only solution is to remove the material and replace it.

If you have a fire, water, asbestos, or mold issue give SERVPRO a call today (706) 549-3366

Water Extraction is a Cruicial Step in Water Remediation

6/28/2021 (Permalink)

When water damage strikes a home or business, the first step is to remove it as quickly as possible. This reduces the risk of permanent damage to floors (concrete and wooden), carpets and walls.

 This is the process of using commercial vacuums and other specialized equipment to draw flood water trapped in fibers or in cracks between floorboards and concrete pads that standard pumps cannot reach. SERVPRO of Athens has extensive experience with the process and how to accomplish it quickly and effectively.

One of our specialties is to come in after extraction and use a series of heaters that are designed to dry carpet and wooden floors quickly but without causing burn or heat damage. This also helps to prevent the warping of floorboards caused by excess water or improper drying.

In addition to preventing physical damage, this process also reduces the risk of mold. With no standing water or a damp area to serve as a breeding ground, the odds of having hidden damage behind walls or beneath floors is greatly diminished. Remember that when you first start to smell a musty odor, mold has already begun growing somewhere in your home or business. That first whiff is when you should reconsider this additional process to augment simple removal.

Before that happens, you can also contact us for a free inspection of your facility. We have experts that will be able to help you to prevent water damage before the rain comes or pipes burst.

If you have had to deal with flooding or other water damage in your home or business and are concerned about possible damage, contact us here at SERVPRO of Athens at (706) 549-3366. We have a team of technicians that will be able to help with this and any other type of damage that you may be dealing with.

Are You Prepared for Spring Flooding?

4/7/2021 (Permalink)

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. During the rainy season, we are at high risk for flash flooding, which can occur rapidly within a few minutes or hours of excessive rainfall.

As one of the most common hazards in the United States, it's important we prepare for the potential disaster that flooding can cause. Even if you are located in a low-risk flood zone remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future.

In order to help prepare you for the possibility of a flood, I offer the following tips:

  • Build an emergency kit and make a family communications plan
  • Elevate the furnace, water heater, and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent floodwater from backing up into the drains of your facility
  • Seal basement walls and floors with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

The longer you wait to call, the greater the chance of mold growth and unrecoverable property.  

Have Water or Flood Damage?
Call Us Today – (706) 549-3366

Three Common Places for Toilet Leaks

2/1/2021 (Permalink)

Three Common Places for Toilet Leaks

Toilets are highly reliable household appliances that could last up to 40 years. It is no wonder that toilet parts can become worn and develop leaks. In most instances, a leaking toilet can be fixed by simply replacing a few parts. Where you find the leak will help you determine what parts need replacing. Here are three common places homeowners in Athens, GA find toilet leaks:

Leaking From the Base
If the toilet is leaking from the base, it could signal:

  • A broken wax seal
  • Loose closet bolts
  • Cracks on the toilet bowl

The wax seal keeps water from seeping out of the pipes when you flush. This can be replaced with a few tools. Likewise, loosened closest bolts can be tightened easily with a wrench. If it is small enough, a crack on the toilet bowl can be fixed with a porcelain sealant.

Leaking From the Shut-off Valve
A leaking shut-off valve can cause water to puddle around the base of the toilet if the packing nut has become loosened. To fix this, simply find the packing nut under the handle and tighten it with a wrench. If this does not stop the leaking, the shut-off valve must be replaced.

Running Inside of the Tank
A toilet that continues to run after it has finished filling the toilet bowl indicates a misadjusted float, a tangled chain, or a broken flapper. If you are experiencing this with your toilet, first check that the float is not adjusted too high. If you find that the float is set up properly, check that the chain is untangled and allowing the flapper to close. If water continues to run after readjusting the float and the chain, you should replace the flapper entirely.
Water damage caused by a bathroom or toilet leak is an attraction for mold and can ruin your flooring. If you have water damages in your home due to a bathroom leak, contact a water damage cleaning and restoration service to repair it.

What should I do until help arrives?

2/1/2021 (Permalink)

You never expect it when a water damage wreaks havoc on your home.  The water damage clean up can be a headache so you always want to be prepared.  Here are 5 tips to help you recover quickly when a water damages your property.  1. Find the source of the water damage.  It's easy to find a faucet left running or sewer backup.  However, if water is coming from a hidden pipe in the walls you need to shut off water to the house as quickly as possible.  2. After the panic has settled down, assess the level of damage to your home.  There are some steps you can take to remove the water from your house, but if carpeting, drywall, rugs or other structural damage has occurred, call a professional water restoration company like SERVPRO of Athens immediately.  3. Move Quickly!  You need to start mitigating the damage before more damage piles up.  Bacteria and hazardous mold spores can begin to grow within hours of the catastrophe.  4.  Use a shop-vac to remove as much water as possible until the professionals show up.  The longer the water sits on the floor, the more damage it will create.  Move quickly to remove as much water as possible.  5. Take photos for your insurance claim.  Your insurance company will probably send out someone to investigate the damage, but if you have pictures that show everything as it happened, it could smooth out the claims process.  Of course, the best kind of water damage is the one that never happens, but if you do ever find yourself in need, the professionals at SERVPRO of Athens are here to help you 24/7.

The Science behind the drying process

8/3/2020 (Permalink)

Having the knowledge of psychrometrics in essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Athens Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of Athens Professional will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help "speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Athens Professionals have the tools and equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of Athens Professionals also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.

The bottom-line? SERVPRO of Athens Professionals have the training and equipment to help make water damage "Like it never even happened."

Call SERVPRO of Athens at: (706) 549-3366

Why Your Shower May Be Leaking?

6/30/2020 (Permalink)

By now most homeowners or renters have experienced the laborious task of cleaning home showers. Floor stains don’t seem to go away even with every pass of the cleaning brush. Clorox or other household cleaners are dumped to get rid of the grime and soap scum around the tub or shower. Most of the time we find the glass and acrylic base the easiest to clean; the grout, however, always seems to give us the biggest issues. It seems the more we scrub, the more grout lost and the grime remains the same. This can make this task much more aggravating than it should be.

Why You Should Not Scrub So Hard

While the loss of grout may seem unimportant as long as the shower is clean, grout is actually what keeps water in the tub. Grout does a great job at protecting your walls and flooring, preventing water to escape behind tile. It is a difficult material to clean without the use of heavy chemicals. Over time, these chemicals eat away at the grout’s ability to stick. Without heavy chemicals, cleaning grout calls for extra elbow grease, usually resulting in a rough scrub and strips the grout away as well. Even with a decent amount gone, it is likely homeowners notice the missing grout well into the later stages of water damage.

Improperly installed grout will also have the same effects as grout that has fallen off. Aside from water moving into exposed areas, some grout brands can be made of material that is semi porous or not made for bathrooms. This also allows water to pass through and encourages mold growth, causing even more costly damage for a homeowner. Grout should always be installed by a professional with plenty of experience.

What If The Leak Is Not Grout-Related?

There may be plenty of signs and reasons as to why your shower is leaking or bathroom is flooding. If you cannot physically determine where the leak is coming from it may be best to forgo using that particular bathroom. Call out a local plumber to assess and address your shower’s problems. Once these issues have been resolved, call out a restoration company like SERVPRO. It is important to inspect your bathroom for presence of mold or water damage and determine the costs as well as next steps.

What Are the Brown Stains On Your Ceiling?

6/30/2020 (Permalink)

You may have noticed a brown spot on your ceiling or maybe on your walls. The spot may not be large enough for major concern yet but sizable to raise your curiosity.  Questions like what the spot is and where is it coming from, are the first thoughts that may have run through your head. Before you ponder on the spot for too long, you should consider calling out a restoration company to your home. The presence of a brown spot or water stain can have serious implications on your ceiling.

Water pooling is one big reason behind ceiling stains. This is evident by the brown or yellow discoloration of your ceilings paint. These colors are caused by the surfactants in the paint. Surfactant is usually brown in color and oily. When mixed with water, the surfactant becomes reactivated. If the water is pooling and concentrated in one area, that means the surfactant will as well. This effect can be seen in bathrooms too, where water and moisture is aplenty, and there may be brown streaks running down the walls.

Water in your ceiling can mean a leak in your roof or a burst pipe. Even if water is not pouring down from your ceilings or walls, does not mean there should not be a sense of urgency behind getting down to the root problem or source. If water is allowed to sit too long, serious and costly water damage can be inflicted on your home’s structure. Prolonged moisture and water can onset mold damage. It takes only 48 hours for mold to begin to affect your home meaning you need to act fast. As you may be aware of, mold is not exactly a welcomed guest for your home and will need professional mold remediation. Both mold and water can lead to rotting of structural building material. This can be a major, costly problem, especially if your ceiling holds a lot of support for your home.

If you notice stains on your ceiling, don’t ignore them. Allowing them to grow or worsen in condition can cause more damage than you think. Call SERVPRO of West Palm Beach today to schedule an assessment of your ceiling.

Have Questions about Basement Flooding?

5/1/2020 (Permalink)

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can endanger your health, safety, and your home’s integrity. It is worth making a call to SERVPRO of Athens and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Qualified in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • We have Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help

Toilet overflow and the restoration process

2/3/2020 (Permalink)

Let the professionals at SERVPRO of Athens take care of it right away.

Nobody wants to have to deal with a water damage in their home or business, but this is especially true when the water damage is a result of a toilet backing up. When things in the bathroom go awry it can be overwhelming to figure out what your first step should be, but have no fear, SERVPRO is here to help. The following steps describe both what you should do in this situation, and what the restoration process looks like.

  • When a toilet starts to overflow, the best and first thing you can do to protect your home is to turn the water off.
  • Try to avoid the contaminated wet area as much as possible to prevent sewage from being tracked into any other rooms.
  • Call your insurance agent and SERVPRO to begin your restoration process as much as possible.
  • Highly trained SERVPRO professionals will tear out anything that may have been contaminated by the toilet water, including flooring, drywall, and ceilings.
  • Once all infected materials have been removed, our professional’s will disinfect the area. The disinfectant chosen depends on the job and the equipment needed to clean the space.
  • Finally, our crew will put in dehumidifiers and fans to remove any excess water that remains.

If you experience a water damage at your home, especially those that are created by a toilet or sewage backup call SERVPRO of Athens (706)549-3366

Causes of Water Damage

2/3/2020 (Permalink)

Water damage occurs when excess water begins to pool in areas where it shouldn’t. Many different factors can create this excess water and thereby contribute to water damage.

When you are aware of the potential causes, you can take precautionary measures to help insure against a leak or flood. You will also be able to spot a problem as soon as it arises and nip it in the bud before it has a chance to cause any additional damage.

The more quickly you notice the problem, the less work the water extraction and water damage restoration company will have to fix.

Causes of water damage include:

  • Bursting or leaking pipes
  • Issues with the plumbing system
  • Buildup in areas prone to collecting water, such as crawl spaces, attics and basements
  • Faulty or malfunctioning household appliances
  • HVACs (Heating, ventilating and air conditioning units) issues
  • Natural disasters and other weather-related water problems

No matter what the issue, you can call the experts at SERVPRO of Athens to make it look "Like it never even happened"!

Drying underneath carpet

8/20/2019 (Permalink)

This is a drying method that we frequently use in order to save the carpet in homes.

When it comes to fire & water damage, or specialty cleanup needs, it’s the SERVPRO brand that comes to mind. Our TEAMS work endlessly to make sure our customers are happy, and have one objective in the aftermath of disaster, to make their loss "Like it never even happened."

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With our highly trained team and our pieces of equipment we will get the job complete.

We always try to restore the materials in your home instead of replacing. In this home, we were able to lift the carpet, remove the wet carpet pad, and treat the carpet as well as the sub floor with our EPA registered disinfectant. The carpet was able to be saved and re-used.

No matter the damage SERVPRO of Athens is ready 24/7. (706)549-3366

Clogged toilet

7/1/2019 (Permalink)

As a homeowner you know clogged pipes, leaky faucets and overflowing toilets are all common enough problems that you shouldn't be too surprised if they happen to you. 

Consider following these basic steps to help with an overflow:

  1. Stop the water. Most toilets have a shut off valve at the base. Check to see if your fixture has one. If not, you can stop the water by manually manipulating the float. If it doesn’t you can turn off your home's water until the flooded toilet has been taken care of.
  2. Get some help. After the water has stopped, you need to call in a water restoration expert to help you assess the damage. Our professionals can help you figure out why the toilet started to overflow. As a team they can also plan a sewer damage plan to help you get your bathroom back to normal.
  3. Remove the water. The water damage team will likely remove the water as soon as they can. This helps reduce the secondary damage, such as mold growth and material contamination, that can happen as a result of a flooded toilet.
  4. Fix the toilet. The most common reason is a clog, work closely with a plumber to remove the blockage from the pipes. If that’s not the issue, you can call the sewage company to figure out what's going on with your system.

The sooner you can address sewer damage the better it is for your home. This type of dirty water can lead to mold growth in as little as 24 to 48 hours. 

Water Heater Upkeep

7/1/2019 (Permalink)

As a homeowner there is always something to do. Maintaining your water heater is a very important task. Flushing the system is a great way to ensure your water heater stays in the best health. 

Benefits of Flushing the System

By doing a regular water heater flush can help you extend the life of your appliance. A flush drains out sediment buildup. Sediment buildup can lead to interior damage to your heater that may result in the need for costly repairs or a replacement.

How to Flush - The task is fairly simple, but by hiring a residential cleaning service can make the process even easier.

  1. Turn off the water heater. Either turn off the gas or electricity, depending on what type of heater you have.
  2. Connect a garden hose to the drain valve. Run the other end to a designated drainage area that can handle warm water with sediment.
  3. Open the drain valve to drain the tank. After several minutes, you can turn on the hot water faucet in a kitchen to help speed up the draining process.
  4. Close the drain valve after all of the contents have been drained. You'll know the water is empty when the flow out of the hose slows and then stops.
  5. Resupply water by turning the water supply back on. Watch the open water faucet in the kitchen for a smooth stream of water to know when the tank is full.
  6. Turn the power back on. Once the tank is full again, you can return power to the unit.

A professional crew can help you make sure you get a thorough cleaning of your water heater. They may also be able to help you determine where you can drain the water and sediments. Visit for more information on water damage.


Flood Damage from Within the Home

5/9/2019 (Permalink)

Many flooding issues caused within your home are actually caused by appliances. Anything from a failed dishwasher to a broken hose connected to a washing machine. A failure of either of these machines can drop five gallons of water, every hour, onto your floor. If this does happen while you are gone, it means an entire home can be under an inch of water before you come back.
How we help to remediate the issue:
1. Stop the flow of water. If you haven’t been able to for any reason we will do it immediately upon arriving on the property.
2. We start removing any standing water. Depending on the amount of water we bring various pieces of equipment. We bring extractors for multiple surfaces and inspect the floors, carpets and walls.
3. We draw out any remaining water trapped on carpets and floors as long as there is no permanent damage.
4. We lower the moisture readings in the air after the water has been removed. To do this we use dehumidifiers to draw moisture out of the air. It’s also used as a preventative of rot and possible mold growth in walls and on the floors.

If you need any assistance with a water damage do not delay!  Call SERVPRO of Athens  706-549-3366

Heavy Rainfall Predicted in Athens Georgia

2/14/2019 (Permalink)

The weather outside could be frightful this next week with all of the rainfall predicted.  With the rainfall comes the potential for your house to take in water. There are several ways you can prevent this from happening and therefore preventing any damage to your home.

  1. Install Sump Pumps with backup power.
  2. Waterproof your basement and any connected entrances. (Cleaning gutters, storm drains, and slope water away from your home)
  3. Have a backflow valve or plug installed in your sewer connections to prevent sewage water entering your washing machines, bathtubs, and more. These would cause an overflow onto your floor.
  4. Create a plan for emergency. A list of thing such as disconnecting appliances, turning off gas lines, and even turning off your water.

If you do find yourself with possible water damage from the storms don’t hesitate to call SERVPRO of Athens – 706-549-3366. We are here for you 24/7.  

Sewage Backup in Athens GA

2/6/2019 (Permalink)

Sewage backups are caused by your home’s drain pipes or main sewer lines clogging. Backups can cause problems as small as slow drains to major overflowing toilets. They are caused by clogs, tree roots, damaged sewer lines, and even heavy rain falls.

What are some signs of a sewage backup?

  • Multiple drains are clogged.
  • Water backs up into other drains.
  • Toilets aren’t flushing like they normally do.

There are many ways to prevent sewage backups from occurring in your home:

  • Make sure you do not pour grease down the drain after cooking. The grease can harden within your pipes and gradually stop debris from being able to drain properly.
  • Ensure only the correct paper products are being disposed of in your toilet. Things such as paper towels, diapers, or even feminine products can cause a clog.
  • Installing a backwater prevention valve could also help in allowing sewage to leave but prevent it from backing up into your home.
  • Maintain tree roots in your yard to ensure they are not damaging your sewage line.

By handling the contaminated water yourself you risk exposure to diseases. Call SERVPRO of Athens for water damage repair and mold services.

Water in Basements and Crawlspaces on the Rise in Athens, Georgia

8/13/2018 (Permalink)

Water intrusion into your home can become a headache and fast!  Athens, Georgia has experienced an increase in damages to basements and crawlspaces due to recent flooding.  If water begins to pool into your basement or crawlspace there can be major structural damage and health issues that may arise for you and your family. 

Once you identify you have a water intrusion issue it is imperative to find the source of the damage.  Some of the most common sources of basement or crawlspace water damages are:

  • Sewage backup
  • Broken or leaking water heater
  • Improper grading
  • Ground water flooding
  • Cracks in foundation
  • Faulty or absent gutters

It is significant to restore these issues as soon as possible to stop the source of water damage to your home. 

SERVPRO of Athens is a phone call away to help you dry your home properly to put structural damage to a halt!  706-549-3366

Sewage Cleanup and Contaminated Water

7/2/2018 (Permalink)

Sewage Damage

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Sewage cleanup must not be taken lightly. Serious long term health issues to adults, children and even pets may occur due to bacteria, viruses and even parasites. Don't delay. Take immediate action. Call SERVPRO of Athens today for a free estimate!

Athens, Clarke County Area 24 Hour Emergency Water Damage Service

7/2/2018 (Permalink)

SERVPRO of Athens is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help, Call Today! - (706) 549-3366

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Athens has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Athens

SERVPRO of Athens specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Athens Water Damage

5/9/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Athens provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Athens arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (706) 549-3366

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Athens

SERVPRO of Athens specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why Call a Professional?

2/22/2018 (Permalink)

No one wants to call a professional for water damage restoration, but when it is needed, do not delay!  Moisture in the home is the enemy of any homeowner.  Moisture can lead to bacteria and fungi growth in any home.  It is important to call SERVPRO of Athens right away.  We have the technology necessary to clean and properly dry and water damage.  This includes air movers, dehumidifiers, moisture meters, drying mats, and a number of safe elements at our disposal. 

SERVPRO of Athens is an IICRC certified franchise.  Our technicians go through extensive on-the-job training and classroom training.  This specific training communicates to our restoration technicians how to properly restore your home back to preloss condition.  Our technicians are well versed in water damage, fire damage, and mold remediation. 

If you need any assistance with a water damage do not delay!  Call SERVPRO of Athens  706-549-3366

Winter Isn't Over Yet

2/15/2018 (Permalink)

Ready to help!

The groundhog has indeed seen its shadow, but more importantly, it’s only February. Spring may be just around the corner, but the possibility for freezing temperatures still exists. It’s important that you know how to keep your pipes from being damaged by the extreme cold.

            Remember to add insulation to pipes in your cabinets, attic, basement, and crawlspace. You should also drain water from swimming pools and water sprinkler supply lines. Additionally, make sure to close inside valves supplying outdoor hose bibs and keep the outside valves open.

Although pre-planning can go a long way toward keeping your home protected from the cold weather, oftentimes water damage is not preventable. If you do experience any water damage due to frozen pipes remember that SERVPRO is always here to help. Our technicians are on call 24 hours a day to assist with your water mitigation needs.

What is Water Damage Restoration?

8/9/2017 (Permalink)

Water damage restoration is the act of responding immediately and using advanced equipment and techniques to remove the water quickly. SERVPRO of Athens professionals use innovative equipment to monitor and document the drying process to verify your property is dried properly and thoroughly. SERVPRO of Athens professionals have the tools and resources for faster and reliable service.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Athens has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business. At SERVPRO of Athens, no job is too big and no question is too small.  So when fire or water damage strikes your home or business, call on SERVPRO of Athens at (706)-549-3366. 

Athens Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/11/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Athens basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today -706-549-3366

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Athens and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 706-549-3366

How to deal with frozen pipes

12/14/2016 (Permalink)

Now that the colder temperatures are approaching us all in the Athens, Ga area, it is worth remembering some of the effects that winter weather has on our home.

The cold weather affects us all in one way or another, and our home as well. SERVPRO of Athens would like to offer the tips below to help you prevent frozen water pipes.

How to Deal with Frozen Pipes

  • Disconnect and drain garden hoses.
  • Cover outside faucets with insulating foam covers.
  • Turn off water to outside faucets, if available, and open valves on faucets to allow them to drain.
  • Turn off sprinkler system and blow compressed air through the lines to drain them.
  • Close or cover foundation vents under house and windows to basements.
  • Close garage doors.
  • Insulate exposed pipes (both hot and cold) under house with foam pipe insulation.
  • Open cabinet doors under sinks.
  • Drip hot and cold faucets in kitchen and bath. Drip single control faucets with lever set in middle.
  • Set icemaker to make ice if the water line to it runs under the house.
  • Don’t forget to check on pipes to your washing machine in the laundry room
  • Locate water main cut-off valve, and have a cut-off key handy.
  • Use a hair dryer, heat lamp, electric heat tape, or a portable space heater to thaw frozen pipes that have not burst.
  • Keep the faucet open when thawing frozen pipes to allow water to begin flowing through it.
  • After the weather has warmed above freezing and any frozen pipes have thawed, turn off dripping faucets and monitor your water meter to check for unseen leaks.

SERVPRO of Athens

SERVPRO of Monroe, Madison & Monticello

Please give us a call if you have any questions or if we can be of further assistance.

Services in Downtown Athens

12/11/2015 (Permalink)

During recent flooding in August due to heavy rain, SERVPRO of Athens cleaned five properties in the downtown area. SERVPRO of Athens is proud that business owners in the downtown area rely on us for their water damage restoration needs.