Top 3 Criteria When Choosing a Restoration Company in Athens, GA

12/2/2021 (Permalink)

When it comes to choosing a restoration provider, decisions often quickly gravitate toward price.

Of course, price is an important consideration in any business decision, but normally you get what you pay for. It's important to remember that cost savings can disappear in the face of shoddy work, accidents or other issues. Altogether, when insurance is paying the bill, it is important that you are getting a fair price and your insurance company recognizes the value of the contractor doing the work and agrees to pay the bills. Price aside, what are important factors when evaluating restoration providers? This blog explores three important criteria you should consider and why. You will see why SERVPRO of Athens is the best in the industry. 

1. Safety

In comparison to a construction site, restoration job sites often present unique challenges for business and homeowners and the restoration providers alike. For example, at a restoration job site it may be possible to keep parts of the business operating while other areas or features of a building are being restored. In situations like this, ensuring the safety of customers, passerby, employees and the work crew is critical to limiting potential liabilities. This could include anything from properly securing electrical cords so they don’t cause tripping hazards to figuring out how to protect residents of a high-rise from falling debris. 

2. Customer Service and Experience

Dealing with the recovery and insurance claims process can be confusing and sometimes overwhelming if you have never experience a disaster. Working with an experienced and reputable provider can reduce stress and confusion in a couple of ways. 

First, a good provider can help you understand and prepare for disasters you are likely to face while making sure you get clear answers to questions about the restoration process.

Second, professional insights from your provider can be valuable for making educated decisions that keep the claims process moving along smoothly, so you can restore operations faster. 

Tip: Look for a provider with extensive experience doing insurance restoration-related work rather than just drying and remediation. 

3. Certifications

There are a lot of technical aspects that must be handled correctly when it comes to cleaning and restoration work. That's why you want to make sure your restoration provider's employees have the skills that are required for the types of disasters you are likely to face. The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides standards and certifications for drying, remediation and fire and smoke damage. A good restoration company will have many staff members with one or more IICRC certifications. 

We go the extra mile.

SERVPRO of Athens employs professionals with a wide array of remediation and general contracting skillsets, as well as a vast variety of certifications from IICRC. If you're looking for a trusted, reputable, local restoration provider, call SERVPRO of Athens (706)549-3366.